Information We Collect From You

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Generally, you can visit the Site without providing any personal data. However, for accessing some parts of the Site, such as downloading certain materials, we may collect personal data from you. We will hold and process any personal information which you provide via the Site or by submitting emails and/or online forms for our own internal business purposes, and we will not pass on or sell, online or otherwise, any personal information to third parties.

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We log the domain and IP address of all visitors to the Site. This information does not identify individuals, only the computer or other device used to access the Site. This information is used for statistical purposes only. It is not used to contact you and is not sold to any third parties. The data we collect from you will be processed and managed by the connectHealth.

 

Uses of Information Collected

 

We use Information you give to us to:

Ensure content from our Site is presented in the most effective manner for you and your computer or other device.

 

Information we collect about you to:

Administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

Improve our Site and ensure that content is presented in the most effective manner for you and your computer or other device;

Allow you to participate in interactive features of our Site when you choose to do so;

Support our efforts to keep our Site safe and secure;

Measure or to understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

Make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

We also collect standard internet log information to track the behaviour of visitors to the Site. We do this to receive information regarding Site activity, such as the number of visitors to our Site and the frequency of such visits. This information is collected in a way which does not identify you or any other individual. We do not attempt to find out the identities of those visiting our Site, and we do not associate any data gathered from the Site with any personally identifying information from any source.

 

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Other Information You Provide

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In order to request information about connectHealth, apply for a job or submit an enquiry, you will be asked to submit personal information about yourself (for example, your name, e-mail address, etc.).  Personal information can be given via our website and when you correspond with us by phone or email. By doing so, you consent to connectHealth processing your personal data as described in this Privacy Policy. This information is used for the purposes of fulfilling your request or providing a specified service and is never given or sold by us to any third party. Your information is held in our systems for as long as you continue to use the service you requested and will be removed in the event that it is no longer needed.

 

People Who Contact Us Through Social Media

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You can contact connectHealth via Twitter by direct message if you wish to enquire about our services or wish to comment on our services. Our Marketing manages these communications and will only ever be shared internally at connectHealth for the purpose of providing you with the information you have requested.

 

Sharing Your Personal Information

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We do not sell, trade, rent or licence personal identification information to others.

Storing and Protecting Your Personal Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data on our Site. Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

The transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Any transmission of data is at your own risk. Once we have received your information, we will use strict procedures and security measures to prevent unauthorised access to your data.

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Retaining Your Personal Information

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connectHealth retains Personal Data, as necessary, for the duration of the relevant business relationship or activity. We may also retain Personal Data for longer than the duration of the business relationship or activity to protect ourselves against legal claims, use the data for analysis or historical recordkeeping or comply with our information management policies and schedules. For more information about our data retention and disposal practices, please contact privacy@connecthealth.ai.

 

Data Security

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We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed unauthorised, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

Your Rights

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Under GDPR and DPA, connectHealth recognises and respects that you have rights as an individual providing personal data:

By engaging with connectHealth via our website, by completing an application form or by submitting an enquiry, you are consenting to connectHealth processing your personal data and may withdraw consent at any time.

You have the right to know exactly how connectHealth will process your personal data. connectHealth commits to processing your data fairly, lawfully and transparently, details of which are set out in this Privacy Notice.

You have the right to request access to the personal data that connectHealth holds about you.

If you wish to request access to the personal data held by connectHealth about you, please contact us on privacy@connecthealth.ai.

You have the right to request changes to the data held about you if the data is incorrect or requires additional information.

You have the right to request deletion of your data or the right to be forgotten completely where there is no legitimate reason for your data to continue to be processed.

You have the right to request the processing of your data is restricted so that the data remains stored but is not further processed by connectHealth.

You have the right to request a copy of your data in a portable format.

You may notify connectHealth of any request to change how your personal data is processed by email at privacy@connecthealth.ai. connectHealth retains the right to continue processing personal data if there are compelling legitimate grounds for the processing, which override the interests, rights and freedoms of the individual, or the processing is for the establishment, exercise or defence of legal claims.

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Links 

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Our Site may, from time to time, contain links to and from the websites of 3rd parties. If you follow a link to any of these websites, please note that they have their own privacy policies, terms and conditions and cookies policies and that we do not accept any responsibility or liability for these policies, or the security measures applied in respect of any such websites. Please check these policies before you submit any personal data to these websites.

 

Changes to Our Privacy Policy

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Our privacy policy will be reviewed frequently to ensure we continue to maintain compliance with GDPR, DPA, and any associated data protection regulations. We may update this privacy policy at any time, and any changes we make to our privacy policy in the future will be posted to this page of our Site. You acknowledge and agree that it is your responsibility to review this privacy policy periodically, and please check back to see any updates or changes.

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You have the right access, rectification and erasure, and although we would hope that you would address any queries directly to us in the first instance so we can resolve them, you may complain to the UK Information Commissioner.